Showing posts with label UPS delivery. Show all posts
Showing posts with label UPS delivery. Show all posts

Thursday, March 12, 2009

The runaround from UPS


My baking equipment from Bob's Red Mill is scheduled for delivery tomorrow (I did say I wanted No Signature Required so they'll drop it on the porch). The picklist was made the day I ordered. Here's where my package has been since then (click for larger image):

It's been in and out of two countries (four states and one province) and six cities, for a total of 11 transits. I thought once it got to Windsor, ON, the day after I placed the order, it would mosey its way along the back roads to Toronto and arrive one week later. Apparently not.

Does someone have a whistle I can blow?

Thursday, MARCH 12 UPDATE: It got back to Windsor, Ontario again this evening. So it should arrive on my front porch on Friday (the thirteenth!!). I will use the dough bucket and maybe the banneton this weekend to mix up the Artisan Bread in Five Minutes. Unless I get hit with duty charges and have to send UPS a payment before I get it all...

Saturday, MARCH 14 UPDATE: Swell. I gotta pay $55.65 CA in duty and taxes before I get my package. That's a few more bucks than I was planning on spending. I asked UPS if I could pay the COD by PayPal or credit card, but they won't get back to me until the next business day, if then.

Monday, MARCH 16 UPDATE: I DID get a positive response from UPS customer service, saying that Yes, I could pay a COD amount by credit card using their automated phone service. But I just signed the back of the Info slip, left a personal cheque for the COD amount taped to the door (I'm a trusting soul), and my package from Bob was at my door when I got home. Tra la!

I also got an eBay item that had been mailed in the US on February 2, 2009. The seller was good enough to re-ship the item (which I received in about a week). I promised him that if it ever showed up I'd send it back. And I got a package that I'd ordered on Thursday or Friday from a Toronto nutrition house. So I'm all happy again now.